Aapke card ki details hum kabhi nahi dekhte. Card ki payment provider ke apne checkout pe hoti hai. Card number, expiry aur CVC eJurs tak pohanchte hi nahi aur hamare system pe save nahi hote.
1. Aapki maloomat ka zimmedar kaun hai
eJurs Telecom, [registered address] (registration [company registration number]) us maloomat ka data controller hai jo yahan likhi hai.
2. Hum kya lete hain
Jo aap khud dete hain
- WhatsApp number — zaroori. Isi pe eSIM ka QR jata hai, aur isi se aap data portal mein login karte hain.
- Naam — zaroori, taake order pehchana ja sake.
- Email — marzi se. Sirf tab istemaal hota hai jab WhatsApp pe baat na ho sake.
- Payment ka screenshot — sirf tab jab aap JazzCash, Easypaisa ya bank transfer se payment karein, taake hum confirm kar sakein ke raqam pohanch gayi.
Jo aapke order se banti hai
- Aapne kaunsa plan liya, kab liya, kitne ka liya, aur koi coupon laga ya nahi.
- Aapko diya gaya eSIM, us ka activation status, aur us ka data istemaal — yahi portal mein dikhta hai.
- WhatsApp ya email pe aapke messages, taake support ke paas record rahe.
Jo hum nahi lete
- Card number, expiry ya CVC — ye payment provider ke paas jate hain, hamare paas nahi.
- Aap internet pe kya dekhte hain. Hamein sirf ye nazar aata hai ke kitna data istemaal hua, ye nahi ke kis cheez pe hua.
- Ads ya cross-site tracking ki cookies. Site sirf apni analytics cookie lagati hai — section 3 mein iski tafseel aur band karne ka tareeqa hai.
3. Cookies aur analytics
Ye site chand cookies lagati hai. In mein koi ads ki cookie nahi, aur koi aisi cookie nahi jo aapko doosri websites tak follow kare.
- Login ki cookies (ejurs_portal; partners aur staff ke liye ejurs_partner ya ejurs_admin) — inhi se aap portal mein logged in rehte hain. Ye na hon to har page pe dobara code daalna parta.
- Referral cookie (ejurs_ref) — jab aap kisi partner ke link se aate hain to 30 din ke liye lagti hai, taake jis partner ne aapko bheja us ka commission bane. Ise sirf hamara server parh sakta hai, browser ka koi script nahi.
- Analytics ki cookies (_ga aur ek jo _ga_ se shuru hoti hai) — Google Analytics lagata hai, taake ek hi visit ke page alag alag visits se pehchane ja sakein.
Analytics se hum kya dekhte hain
Hum Google Analytics 4 istemaal karte hain ye dekhne ke liye ke kitne log aate hain, kaunse page aur plan dekhte hain, aur kahan ja kar ruk jate hain. Google aapke IP address se aapki taqreeban location (aam tor pe sheher) nikaalta hai; IP address khud hamari reports mein nahi aata. Hamein kul milaa ke ginti aur rujhan nazar aate hain, naam nahi — ye maloomat aapke order, aapke WhatsApp number ya aapke eSIM se nahi jodi jati.
Analytics ka data ads ke liye istemaal nahi hota, aur is site pe koi ad tag nahi hai.
Band kaise karein
Apne browser ki settings se cookies block ya delete kar sakte hain, ya Google ka opt-out add-on laga sakte hain. Analytics band karne se eSIM khareedne, chalane ya top-up karne mein koi farq nahi parta. Login aur referral wali cookies site chalne ke liye zaroori hain.
4. Hum ise kis liye istemaal karte hain
- Jo aapne khareeda wo dene ke liye — eSIM banana, QR bhejna, aur payment confirm karna.
- Aapki madad ke liye — sawalon ke jawab aur connection ke masail theek karna.
- Site behtar banane ke liye — kul milaa ke ye dekhna ke log kaunse page aur plan dekhte hain, taake jo cheez ulajhati hai wo theek ki ja sake.
- Qanoon ke liye — sale aur refund ka record rakhna, jaisa qanoon aur hamare partners chahte hain.
Hum aapki maloomat bechte nahi, aur na hi ads ke liye istemaal karte hain.
5. Hum kis ke saath share karte hain
Sirf itna jitna har partner ko apna kaam karne ke liye chahiye:
- Payment provider — payment lene aur zarurat par refund karne ke liye.
- WhatsApp / Meta — aapka number, taake QR aur support ke messages ja sakein. Messaging platform pe un ki apni privacy policy laagu hoti hai.
- Hamara connectivity partner — wo operator jo eSIM profile banata aur chalata hai.
- Google — section 3 wala visit ka data, hamare analytics provider ke tor pe.
In mein se kuch partners Pakistan se bahar kaam karte hain, is liye aapki maloomat mulk se bahar bhi process ho sakti hai. Qanoon kahe to hum ye maloomat de sakte hain.
6. Hum ise kab tak rakhte hain
Order ka record utni der rakha jata hai jitni der eSIM ki support aur hisaab-kitab aur qanoon ke liye lazmi ho. Payment ke screenshots sirf tab tak rakhe jate hain jab tak payment confirm na ho jaye aur us order ke refund ka waqt khatam na ho jaye. Support ki baat cheet utni der rakhi jati hai jab tak wo aapki madad ke liye kaam ki ho. Analytics ka data Google ke paas alag rehta hai, us property ki retention setting ke mutabiq, aur order ke record se juda hua nahi hota.
7. Security
Order ke data tak sirf un logon ka access hai jinhein service chalane ke liye zarurat hai, aur site encrypted connection pe chalti hai. Koi bhi system 100% secure nahi hota, lekin card ka data hamare system se bahar rakhna sab se bara khatra hi khatam kar deta hai.
8. Aapke haq
Aap hum se keh sakte hain ke:
- bata dein hamare paas aapki kya maloomat hai;
- koi ghalti theek kar dein — jaise ghalat likha gaya number;
- aapki maloomat delete kar dein, jahan qanoon ke mutabiq rakhna lazmi na ho.
Usi number ya email se hamein WhatsApp karein ya hello@ejurs.com pe likhein jo order pe tha. Maloomat delete karne se us se judi hui chalti eSIM bhi khatam ho jati hai, kyun ke phir hum use pehchan ya support nahi kar sakte.
9. Bachay
Ye service 13 saal se kam umar ke bachon ke liye nahi hai, aur hum jaan boojh kar un ki maloomat nahi lete. Agar aapko lagta hai ke kisi bachay ne hamein maloomat di hai to hamein bataein, hum use hata denge.
10. Tabdeeli
Ye policy badalti hai to upar likhi tareekh bhi badal jati hai. Bari tabdeeliyan isi page pe bataayi jayengi.
11. Contact
WhatsApp +92 335 5888812 ya email hello@ejurs.com, roz subah 10 se raat 10 baje tak.
12. Zaban
Ye policy English aur Roman Urdu, dono mein mojood hai. Agar dono mein kahin farq nikle to English wali policy laagu hogi.